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Terms of use

Last updated 2 September 2026

These terms are the agreement between you and FullAccount ("FullAccount", "we", "us") for your use of the FullAccount service. By setting up or using FullAccount, you agree to them. If you set up or use FullAccount for a school, you confirm you are authorised to act for that school and to accept these terms on its behalf, and "you" includes the school.

What FullAccount is

FullAccount is an online tool that helps a New Zealand school work through the stand-down, suspension, exclusion and expulsion process and produce the written record of how a decision was made. We grant your school a non-exclusive, non-transferable right to use FullAccount for its own school administration while these terms apply.

Not legal advice

FullAccount helps a board record its process and is not legal advice. Nothing in FullAccount is legal advice, and nothing here should be relied on as a substitute for advice from a qualified professional or from the advisory services available to your school. Responsibility for a stand-down, suspension, exclusion or expulsion decision, and for meeting the requirements of the Education and Training Act 2020 and its associated rules, rests with the school and its board. FullAccount records your process; it does not make decisions for you.

Your responsibilities

When you use FullAccount you are responsible for:

• the decisions your school makes, and for meeting the legal requirements that apply to them;
• the accuracy of the information you enter;
• using FullAccount only for lawful school purposes; and
• keeping your sign-in secure and limited to authorised staff.

Your information and case records

Your school controls the information it enters into FullAccount, including the records of a case. We store and process that information to provide FullAccount to your school. How we handle personal information is set out in our Privacy policy; the handling of case information about students and their families is also governed by the agreement between FullAccount and your school.

Availability and changes to the service

FullAccount is still being built and will continue to change. We aim to keep it available and working, but we do not guarantee that it will be uninterrupted or error-free, and we may change, add or remove features.

Warranties and liability

FullAccount is provided on an "as is" and "as available" basis. To the extent the law allows, we exclude implied warranties and conditions. Where you use FullAccount for the purposes of a business — which includes a school's administration — you agree that the Consumer Guarantees Act 1993 does not apply.

To the extent the law allows, we are not liable for any indirect or consequential loss, or for any decision made using FullAccount, and our total liability in connection with FullAccount is limited to the fees you have paid us for it in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Fees

Where FullAccount is provided to your school under a paid plan, the fees and payment terms are those agreed with your school.

Ending access

You can stop using FullAccount at any time. We may suspend or end access if these terms are breached, or if we stop providing FullAccount. When access ends, we handle your information as set out in our Privacy policy and any agreement with your school.

Changes to these terms

We may update these terms from time to time. The current version is the one published on this page. If a change is material, we will take reasonable steps to let your school know.

Governing law

These terms are governed by New Zealand law, and the New Zealand courts have non-exclusive jurisdiction.

Contact

Questions about these terms can be sent to hello@fullaccount.nz.